01-04-2020 06:05 AM
This is a new printer. It is wireless. I can print in color from my tablet, but not from my laptop. I cannot find a color/black and what setting. What am I missing?
Solved! Go to Solution.
01-06-2020 11:03 AM - edited 01-06-2020 11:03 AM
@dynaliv, Welcome to HP Support Community!
To assist you better, I would like to know the following-
- What is the Operating System installed on the computer?
- Which application are you trying to print from?
- Did you make any changes to the printer or the computer recently?
Keep me posted for further assistance.
I am an HP Employee
01-06-2020 12:12 PM - edited 01-06-2020 12:13 PM
Found a similar post. Simply deleted the driver, then downloaded and installed the printers's driver. All worked properly. Thanks anyway.