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dynaliv
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Printing in color?

OfficeJet 3830

This is a new printer. It is wireless. I can print in color from my tablet, but not from my laptop. I cannot find a color/black and what setting. What am I missing?

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HP Support Agent
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Printing in color?

@dynaliv, Welcome to HP Support Community!

 

To assist you better, I would like to know the following-

  • What is the Operating System installed on the computer?
  • Which application are you trying to print from?
  • Did you make any changes to the printer or the computer recently?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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dynaliv
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Message 3 of 3
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Printing in color?

Found a similar post. Simply deleted the driver, then downloaded  and installed the printers's driver. All worked properly. Thanks anyway.

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