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Steve0547
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Printing issue

HP 6975

New 902 black ink cartridge, ran clean head op, color shows up, but no black from cleaning op. Print test page. Same result....no black printed. Downloaded latest hp update, but no help there either,,

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Printing issue

@Steve0547
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you able to make a black and white copy?
  • What is the operating system?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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