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HP office jet pro 8620
Microsoft Windows 10 (64-bit)

Hi my printer is not printing with correct colour ... no red no yellow it’s literally blue grey brown and slight purple .. I’ve cleaned the printer heads 3 time I’ve changed the ink cartridges the only difference is the cartridges arnt HP but are G&G can this really male a difference it was working h when I first changed over to them

but stopped printing shortly afterwards 

 

thanks Jennie 

1 REPLY 1
HP Recommended

@Jrowland1

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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