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Printing issues

HP photosmart 1520

. I do have a problem with printing. I changed inks 

but the papers come out completely blank. When I did the cleaning the paper that came out had the coloured inks bit in the square that indicated the black ink it was white.... 

many thanks 

gioula 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Printing issues

@Gioula,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the exact model or the product number for your printer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03770424

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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