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Printing only prints blank pages

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HP ENVY 5540

whenever I try to print from my laptop it only prints blank pages, however when I print from my phone it prints fine. Why is this?

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HP Support Agent
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@PK1910, Welcome to HP Support Community!

 

To provide you with an accurate solution, I'd like to know the following-

  • What is the Operating System installed on the computer?
  • How is the printer connected to the computer?
  • Does the print preview look good?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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