Just bought this printer and it’s a nightmare so far. Having issues with black printing, it just prints outlines and when I do test prints direct from the printer the output is very faded and illegible. For example when
i do an alignment print there’s nothing there really.
see attached where it’s a test print, the 100 percent should be black but it’s a white box! The text is just an outline?
ive updated the firmware no luck, factory reset no luck.
tried direct from my phone air printing and direct from my Mac using the HP drivers and still the same outcome. Same happens when I saved the image and tried the smart print app!