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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Good to know your friend can print the same file to the same printer without the shadow issue. I can quit removing, cleaning, and replacing my ink cartridges; must be a software issue on my computer.

HP Recommended

How do you go about finding out what should be installed.  If HP could answer that would be great.  I have a HP DESIGNJET T790

HP Recommended

Thanks. I have tried this twice. It didn't work. Any other suggestions?

Gerald

HP Recommended

Copies are fine

Spreadsheets are fine

Word docs are fine

Only double when printing pdf docs or printing from internet

HP Recommended

Only printing emails

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