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Printing photos on photo paper

HP Officejet 5230
Microsoft Windows 10 (64-bit)

I am experiencing a problem printing images on photo paper.

The image prints fine on plain paper however once I insert photo paper the machine sounds as though it is printing the image and then ejects a blank page.

The paper was inserted the correct way - face down front loader

Any help or suggestions?

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HP Support Agent
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Printing photos on photo paper

@RCuthy

 

Welcome to the HP Support Community.

 

What is the size and brand of photo paper being used?

 

Let's try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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