I am experiencing a problem printing images on photo paper.
The image prints fine on plain paper however once I insert photo paper the machine sounds as though it is printing the image and then ejects a blank page.
The paper was inserted the correct way - face down front loader
Any help or suggestions?
Welcome to the HP Support Community.
What is the size and brand of photo paper being used?
Let's try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
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