My OfficeJet 3830 will only print logos and pictures, no words. I know it has the ink to do so as I have ran all of the test pages possible, cleaned the cartridges, aligned them, etc. Obviously it is all just random colors/nothing on the page because NO WORDS. I just performed the most recent update on the printer as well so I am not really sure where to go from here. Help! Thanks in advance.
So I thought we had answers as I printed out a copy of my resume, no problems. .docx format. Then tonight I go to print another Word doc I’d typed up, and it just prints the header and the words in it. No other text. Tried printing my resume again to see if it wasn’t printing either and it prints just fine. All the different ink colors are printing fine but no words on the document.
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