cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
46
Flag Post
HP Recommended

Printing solid color blue rectangle - it streaks from blue to pink

hp office pro 6830
Microsoft Windows 10 (64-bit)

HP Office Jet 6830

 

I am printing a sheet that has color rectangles about 3 inches by 1/4 inch. 8 strips total. They should be all blue but when it prints they come out blue and pink and streaked. I cleaned and aligned the print heads. Help?

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
9,744 9,736 617 748
Message 2 of 2
11
Flag Post
HP Recommended

Printing solid color blue rectangle - it streaks from blue to pink

Hi @MargieNeedsHelp

Welcome to the HP Support Community. I'd be happy to assist you.

 

Try making a standalone copy in color that has blue and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Make sure you have tried cleaning the printhead upto 3 times as mentioned in step 2 of this document.

 

Also, perform step 7 and 13 from this document. 

 

Print a Print Quality Diagnostic Page

  1. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon . The Setup menu displays.

  2. Swipe the display to scroll to Reports, and then touch Reports.

  3. Touch Print Quality Report. The printer prints the report.

  4. Check for any defects.

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation