cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
94
Flag Post
HP Recommended

Printing strange symbols

HP Tango
Microsoft Windows 10 (64-bit)

My Tango started printing strange symbols and sheets with " HP-PCL XL; 3; 0; Comment Copyright...etc". I was trying to print on my other printer, but the pages printed on the Tango. Not such a big deal except now I my pages available for Instant Ink are drastically reduced for the next few weeks. Any suggestions as to what caused this? I had to turn off and restart everything - not something I want to do very often.

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
9,882 9,876 624 752
Message 2 of 4
57
Flag Post
HP Recommended

Printing strange symbols

Hi @anjul56

Welcome to the HP Support Community. I'd be happy to assist you.

  • How frequently does the printer print these pages?
  • How many pages were printer?

On the PC, let us try these steps:

  • In the Devices and Printers window, select the printer icon for the printer that has the problem
  • In the ribbon at the top of the Devices and Printers" window, select "Print server properties"
  • In the Print Server Properties window, select the Advanced tab
  • Uncheck both
    • "Show informational notifications for network printers" and
    • "Show informational notifications for local printers."
  • Click OK

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 4
36
Flag Post
HP Recommended

Printing strange symbols

I did as you suggested, but won't know if that helped for a while. I have taken the paper out so nothing prints as those pages took almost of my allotted pages for the month - so I will have to wait a while. 

Thank you!

 

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
9,882 9,876 624 752
Message 4 of 4
24
Flag Post
HP Recommended

Printing strange symbols

@anjul56

 

I understand. Monitor the printer and keep us posted for any other assistance.

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation