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Printing streaks (lack of ink) but cartage is full

HP Officejet Pro 8020

Haven't used the printer in a while, not it is printing with about 10 streaks of missing ink. I have done the "clean printhead" option 4 times with no change. This is a new printer, and I'm so frustrated. I've never had an HP printer that didn't have problems. I feel like printers shouldn't malfunction this much. 

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Printing streaks (lack of ink) but cartage is full

Hi @DogtorJen

Welcome to the HP Support Community. I'd be happy to assist you.

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • Try making a standalone copy in black and color to check if that prints fine. By this, we can conclude if this is a hardware or a driver issue.

Make sure you have tried the steps mentioned in this document to resolve this issue.

 

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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