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‎08-21-2019 02:22 PM

HP Recommended
Product: Hp 4520
Operating System: Microsoft Windows 10 (64-bit)

I have a 4520 printer that used to work just fine. And then one day it stopped printing.  Ink levels are fine. When k print text, it makes all the appropriate printing sounds.  Shoots out a blank page. But what is actually happening is, its printing white.  Photos print looking like a color negative.  It is on a wireless connection, but behaves the same way when plugged in via USB.  I have a HP laptop, windows 10 and I believe 64 bit. I have checked every setting I can think of.  HELP!!!! 

 

1 REPLY 1

‎08-21-2019 08:18 PM

HP Recommended

Take a look at step #8 in this link.

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