02-01-2020 12:01 PM
I'm a keen photographer so chose the HP Envy 5532 as it told me it was excellent for printing photographs. But it prints far too dark. The pictures are unusable. A pale cream wall is brown! A lady's grey hair is black! They are nothing like the colours on my monitor. I have lightened them as much as I can but I shouldn't have to do this and it still doesn't work. From reading other posts there is nothing that can be done. I was misled to buy this printer, my old one printed true colours. How can this 'advanced' one be so poor? What can be done?
02-01-2020 01:34 PM
I'm a keen photographer so chose the HP Envy 5532 as it told me it was excellent for printing photographs.....
From my view and understanding HP Envy 5532 is NOT for photographers, it is a low end printer for normal office works. My questions
- Which software do you use to print ? You need a right software and Photo Creations is the one for HP printers
- Do you use the right papers ? Normally printers have to know the right paper(s) to be able to mix/release inks properly.
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02-01-2020 02:20 PM
I am puzzled that you are an 'expert' yet aren't aware that Photo Creations is no longer available from November 2019!
I am also puzzled that you think HP Envy 5532 is not good for printing photographs. Perhaps you can comment on the fact it is marketed by HP as printing 'lab-quality photos.' And other websites saying 'good quality' and 'quality sharp photos.' The pictures are definitely NOT lab-quality, neither are they sharp or good quality. they aren't even average. I've struggled with this printer for soooooo long thinking it's my fault, but having read other reviews I realise that it's a fault of the machine.
I have used various papers, both HP and others and there is absolutely no difference between them.
Looking forward to your comments.