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‎09-24-2020 02:42 AM

HP Recommended
Product: HP Ink Tank Wireless 415
Operating System: Microsoft Windows 10 (64-bit)

Good afternoon. Tell me please. The printer ran out of ink cartridges. Filled with liquid ink (included with the printer), they do not want to print. How can I set the printer to print with ink instead of ink cartridges?
In the store where I bought it, they said that the printer should be re-plucked in the service center. HP service center in Moscow refuses to service post-warranty equipment. I bought a printer and I want it to work in both modes, and not pay for what the manufacturers did not finish for the standard operation of the printer. What should I do now? Did I buy a printer in a store that is obviously faulty, that it needs to be re-plucked?

1 REPLY 1

‎09-27-2020 02:41 AM

HP Recommended

@Андрей81

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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