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HP Recommended
HP 3637 deskjet
Microsoft Windows 10 (64-bit)

Hello

 

I can't get my printer to print in reverse order.e.g last page first.

I've tried to fix this in settings in 'devices and printers'   but it simply doesn't work.

 

It's not an earthshattering problem, but it's  pretty annoying.

 

If it's just a two pages document.....but ten pages !!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@stijfvrijer

 

You could try the HP Smart App. Link: https://support.hp.com/in-en/document/c04675142

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

 

 

KrazyToad
I Am An HP Employee

View solution in original post

7 REPLIES 7
HP Recommended

@stijfvrijer

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please uninstall the printer driver from root level and reinstall the printer using the Windows Built-In driver

 

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer, reinstall the printer using the Windows Built-In driver and follow the onscreen Instructions

 

Link: https://support.hp.com/in-en/document/c01796879

 

Try changing the setting to print in reverse and let me know how it goes

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

Hello Krazy Toad

 

I've followed all your instructions.

 

The problem is that my computer  keeps telling me that the drivers can't be removed because they being used at that time.

 

Which is a blatant ly.

 

I've tried  both options: removing the drivers and the driverpackages ( if that is what they are called; I'm translating from Dutch into English ! ), nothing works; same problem, same computermessage.

 

Peter.

HP Recommended

@stijfvrijer

 

Please try creating a new User Account and then uninstall the printer driver from root level

 

Link: https://support.microsoft.com/en-in/help/4026923/windows-10-create-a-local-user-or-administrator-acc...

KrazyToad
I Am An HP Employee

HP Recommended

Hello Krazy Toad

 

I've finally managed to get rid of all the drivers and reinstalled the software.  And......................no change.

 

Thanks for your new suggestions but I think that I'll accept the situation; it is not a huge problem, just annoying.

 

Thanks for your help

 

Peter.

HP Recommended

@stijfvrijer

 

You could try the HP Smart App. Link: https://support.hp.com/in-en/document/c04675142

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

 

 

KrazyToad
I Am An HP Employee

HP Recommended

Hello Krazy Toad

 

Using the HP smart app  seems to have solved the problem.

 

Thanks for your help

 

Peter.

HP Recommended

@stijfvrijer

 

I'm glad you got this issue sorted out

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.