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HP Recommended
HP Deskjet 3735
macOS 10.15 Catalina

Hi

my printouts are smudging quite badly, I've aligned the print heads and I've cleaned them to no avail. I've also tried two types of paper. I attached a photograph of the print out in question.

 

Has anyone got any suggestions? It's not always been like this but seems to be getting worse every time I use the printer.

 

Thanks.

 

UPDATE: It looks to just be the black ink that's the issue?

 

IMG_5704.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Change the black ink cartridge.

 

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Please mark the post that solves your issue as "Accept as Solution".
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2 REPLIES 2
HP Recommended

Change the black ink cartridge.

 

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

I’ve ordered some thanks 😊 I hope it fixes it.

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