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Honor Student
Posts: 3
Member Since: ‎12-14-2017
Message 1 of 2 (86 Views)

Prints in color even though "Black & White" is chosen

Product Name: HP OfficeJet Pro 8715

Hello,

 

I want to print black ink only (all color cartridges are full). I have followed all instructions I can find, and select "Black and White only". It still prints in color. How do I get my printer to print only black ink?

 

Thank you!

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HP Support Agent
Posts: 3,360
Member Since: ‎10-14-2016
Message 2 of 2 (61 Views)

Re: Prints in color even though "Black & White" is chosen

Hi @JSHART

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I understand that you would like to Print in Black only.

 

I'd like to help.

 

Are you trying to Print from a Windows PC or iOS computer?

 

If you are using a Windows PC, try these Steps.

 

- Go to devices and printers.

- Right, click OfficeJet Pro 8715.

- Select printer preferences.

- Click advance button.

- Go to printer features.

- Click print in greyscale and from the drop-down select Black ink only.

 

Or 

 

- Go devices and printer.

- Right, click OfficeJet Pro 8715.

- Select printer properties.

- Go to device settings tab.

- And select the print color to black.

 

Please find the picture attached below.

 

 

Let me know how it goes.

 

Thank you. :)

 

If the information I've provided was helpful. Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon. 

Followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge.

 

 

KrazyToad
I Am An HP Employee

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