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Måshed Student
Student
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Message 1 of 2
51
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HP Recommended

Prints only every other row

HP Envy 5540
Microsoft Windows 10 (32-bit)

Hello!
When I use black color in the printer, it only prints every other row. If I select blue text instead, it prints all text. I have full HP color black ink cartridge in the printer. What is wrong? I have a HP ENVY 5540.

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Associate Dean Associate Dean
Associate Dean
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Message 2 of 2
28
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HP Recommended

Prints only every other row

Hello,

Please click https://support.hp.com/in-en/product/hp-envy-5540-all-in-one-printer-series/5447939/document/c047152... to access the steps that should resolve the issue .

Regards,
Jabzi

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