09-16-2019 11:37 PM
When I use black color in the printer, it only prints every other row. If I select blue text instead, it prints all text. I have full HP color black ink cartridge in the printer. What is wrong? I have a HP ENVY 5540.
09-17-2019 01:42 AM
Please click https://support.hp.com/in-en/product/hp-envy-5540-all-in-one-printer-series/5447939/document/c047152... to access the steps that should resolve the issue .
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