cancel
Showing results for 
Search instead for 
Did you mean: 
gotozr
New member
1 0 0 0
Message 1 of 2
55
Flag Post
HP Recommended

Prints only in black and white.

HP DeskJet Ink Advantage 3830 All-in-One
Microsoft Windows 10 (64-bit)

I do not print color. I’m doing print diagnostics, there are colored squares. But when I print a test page, only black and white

1 REPLY 1
Level 13
Level 13
6,139 6,109 492 1,037
Message 2 of 2
41
Flag Post
HP Recommended

Prints only in black and white.

Hello,

Please click https://support.hp.com/us-en/product/hp-deskjet-ink-advantage-3830-all-in-one-printer-series/7172328...  to access the steps that should resolve the issue .

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation