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‎08-16-2016 05:09 AM

HP Recommended
Product: Envy 5540
Operating System: Microsoft Windows 7 (32-bit)

I cannot see how to load A4 photo paper in this printer. There is an upper photo tray but this is only for smaller paper. If I put the photo paper in the main tray I get an out-ot-paper message when I try to print.

 

Any advice appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2016 05:30 AM

HP Recommended

The problem (I eventually realised) was that I had put A4 photo paper inot the tray on top of ordinary paper - this seems to stop it printiing - as soon as I removed the ordinary paper it worked.

View solution in original post

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3 REPLIES 3

‎08-16-2016 08:09 AM

HP Recommended

Hi @fuseman

 

Here is the link to the online manual for this printer model: http://h10032.www1.hp.com/ctg/Manual/c04762607

 

Skip to page 10 for instructions on how to load different paper sizes.

 

Hope this helps :generic:

I am a HP employee.
However, the opinions expressed are solely my own and not the opinions of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Was this reply helpful? Yes No

‎08-19-2016 05:30 AM

HP Recommended

The problem (I eventually realised) was that I had put A4 photo paper inot the tray on top of ordinary paper - this seems to stop it printiing - as soon as I removed the ordinary paper it worked.

Was this reply helpful? Yes No

‎08-22-2016 01:44 AM

HP Recommended

Glad you got sorted @fuseman, happy printing :generic:

I am a HP employee.
However, the opinions expressed are solely my own and not the opinions of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Was this reply helpful? Yes No
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