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XtremDaz
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Message 1 of 2
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HP Recommended

Problem setup cartridges

Asus
Microsoft Windows 10 (64-bit)

Hello everybody, i have a problem with my HP ENVY photo 7830. In the box, there is no the Setup cartridges. I have only new cartridges and the printer is locked (insert the setup cartridges). Help please ! 🙂

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Message 2 of 2
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Flag Post
HP Recommended

Problem setup cartridges

@XtremDaz 
Hello,

You should only modify the specified fields and please do not upload them publicly in the community. I sent you a private message with the required information.

If the problem persists, I invite you to go to your dealer to replace the printer with a new one with ink cartridges included.

If you still have the same problem, I recommend you to Contact HP in your country/region.


I am at your disposal if the needed.


Best regards,





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