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Problem setup cartridges

Microsoft Windows 10 (64-bit)

Hello everybody, i have a problem with my HP ENVY photo 7830. In the box, there is no the Setup cartridges. I have only new cartridges and the printer is locked (insert the setup cartridges). Help please ! 🙂

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Message 2 of 2
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HP Recommended

Problem setup cartridges


You should only modify the specified fields and please do not upload them publicly in the community. I sent you a private message with the required information.

If the problem persists, I invite you to go to your dealer to replace the printer with a new one with ink cartridges included.

If you still have the same problem, I recommend you to Contact HP in your country/region.

I am at your disposal if the needed.

Best regards,

I'm not an HP employee. Did this message answer your question? Include it below as an Accepted Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

HP Expert support community HP France.
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