01-11-2020 09:43 AM
Hello everybody, i have a problem with my HP ENVY photo 7830. In the box, there is no the Setup cartridges. I have only new cartridges and the printer is locked (insert the setup cartridges). Help please ! 🙂
01-11-2020 11:01 AM - edited 01-12-2020 05:49 PM
You should only modify the specified fields and please do not upload them publicly in the community. I sent you a private message with the required information.
If the problem persists, I invite you to go to your dealer to replace the printer with a new one with ink cartridges included.
If you still have the same problem, I recommend you to Contact HP in your country/region.
I am at your disposal if the needed.
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