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Petra2019
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ENVY 5020
Microsoft Windows 10 (32-bit)

Bonjour,

Imprimante envy 5020 achetée le 16 mars 2019 (garantie 2 ans sur ticket caisse) site HP indique hors garantie...je ne comprends pas, a qui dois je m'adresser HP ou vendeur ???? sinon : j'ai effectué tous les tests, cartouches origine ok et niveaux ok, imprime très pâle et pas de Magenta...

Merci de votre aide

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