cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
80
Flag Post
HP Recommended

Problems with printing black

HP DeskJet 3700 All-in-One series

My printer doesn't print properly, i changed ink, but it still doesn't print black, only grey, how can I solve this problem? 

Thanks 

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
10,210 10,190 774 769
Message 2 of 2
45
Flag Post
HP Recommended

Problems with printing black

@NicolePandolfi, Welcome to HP Support Community!

 

If you have already performed the steps from the document Fixing Poor Print Quality and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation