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‎05-14-2020 01:13 PM

HP Recommended
Product: HP office jet printer 5255

I purchased a new HP Officejet 5255 all in one printer on line today.

I replaced my old printer HP Office Jet 8610, because it's outdated and not manufactured any more.

I have (2) un-opened HP 951 and (1) HP 950XL. All three are un expired and in the original package.

I would like to exchange them for my new printers ink cartridges.

The customer service agent that sold me the printer said to contact you for replacement ink.

The new printer is due here in 3 to 5 days. 

1 REPLY 1

‎05-21-2020 02:47 PM

HP Recommended

@JamDan, Welcome to HP Support Community!

 

You may have to contact your regional support for help.

 

Please reach out to the HP Support in your region regarding exchange options.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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