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‎12-04-2019 05:37 AM

HP Recommended
Product: HP Office Pro 3620
Operating System: Microsoft Windows 10 (32-bit)

Hello,

 

I purchased a HP Office Pro 3620 (printer number CZ292A) for use in China and the universal adapter states the voltage is 200-240v. I'm moving to Japan where the voltage is 110-120v. I was curious if it's possible to swap out the universal adapter to one that's 100-240v or if that would cause my machine to blow... 

 

Clearly this isn't my field of expertise.... many thanks in advance.

 

John

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-06-2019 09:17 AM

HP Recommended

@JohnH0__0, Welcome to the HP Support Community!

 

According to the Power specifications of the printer, the Input voltage is 200 to 240 VAC (± 10%), 50/60 Hz (± 3Hz). Altering this is not advised which may harm the unit.

You may try this at your own discretion.

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

View solution in original post

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1 REPLY 1

‎12-06-2019 09:17 AM

HP Recommended

@JohnH0__0, Welcome to the HP Support Community!

 

According to the Power specifications of the printer, the Input voltage is 200 to 240 VAC (± 10%), 50/60 Hz (± 3Hz). Altering this is not advised which may harm the unit.

You may try this at your own discretion.

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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