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CANARIO1
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REFURBISHED BLACK INK ERROR MESSAGE..CARTRIDGE NOT INSTALLED PROPERLY

HP OFFICE JET PRO 6968

INSTALLED A REFURBISHED COMPATIBLE BLACK INK ON MY hp PRINTER, BUT CAN NOT PRINT AS AN ERROR MESSAGE IS DISPLAYED STATING THAT THE CARTRIDGE IS IMPROPERLY INSTALLED, I HAVE DONE THIS MANY TIMES , STILL GETTING THE SAME MESSAGE, TRIED TO REBOOT PRINTER AND COMPUTER SEVERAL TIMES BUT INK LEVEL IS NOT RECOGNISE AND ERROR MESSAGE IS DISPLAYED INDICATING CAERTIDGE IS NOT INSTALLED PROPERLY 

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REFURBISHED BLACK INK ERROR MESSAGE..CARTRIDGE NOT INSTALLED PROPERLY

@CANARIO1, Welcome to HP Support Community!

 

Have you tried checking with a different ink cartridge? Does the issue persist?

 

Here's the thing, yes, you can refill your cartridges or use remanufactured cartridges, but you may run into problems.HP will not guarantee the functionality of those ink cartridges.

QualityLogic, one of the world's foremost quality assurance organizations, tested the performance of HP inkjet print cartridges vs. remanufactured (refilled) brands. The results: original HP inkjet print cartridges far surpassed ink refills in both print quality and reliability.


Nearly one out of every six refilled ink cartridges tested was dead on arrival or failed prematurely.70% of refilled cartridges had some form of reliability problem.


Count on HP original ink cartridges for consistent, worry-free printing. You may think you're saving money on remanufactured or refilled ink cartridges, but in the long run, the cost of wasted time, ink, and paper can more than make up the difference.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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