Re: 2-sided scanning problems on the Office Jet Pro 9020
05-21-202004:28 PM - edited 05-21-202004:30 PM
Product: Office Jet Pro 9020 printer
I'm also having trouble with two side scanning on Office Jet Pro 9020 printers. The bottom 7mm of the 2nd side of the 1st sheet is replicated on every scanned page. I've tried this on two seperate printers, both delivered in the last two weeks. Both have the latest firmware, 001.2010A. Scanned image also occasional has reduced text height as if scanned lines are missing. This happens on both PDF or JPG files. Images are being scanned to memory stick or network drive.