cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 1
46
Flag Post
HP Recommended

Re: 2-sided scanning problems on the Office Jet Pro 9020

Office Jet Pro 9020 printer

I'm also having trouble with two side scanning on Office Jet Pro 9020 printers. The bottom 7mm of the 2nd side of the 1st sheet is replicated on every scanned page. I've tried this on two seperate printers, both delivered in the last two weeks. Both have the latest firmware, 001.2010A. Scanned image also occasional has reduced text height as if scanned lines are missing. This happens on both PDF or JPG files. Images are being scanned to memory stick or network drive.

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation