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Serene1
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Message 1 of 3
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Re: Black ink not working.

I have taken both the black and colored ink cartridges out of my print. I have cleaned them both. with cotton swabs and water and I have let them sit out and dry for ten minutes before placing then back in there original spot. The black ink is still not print on the paper. please help.

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HP Support Agent
HP Support Agent
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Message 2 of 3
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Re: Black ink not working.

@Serene1

 

Welcome to HP support community.

 

Provide the printer model number and the product number?

Did you make a copy and check if that prints fine?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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HP Support Agent
HP Support Agent
18,503 18,411 1,057 1,157
Message 3 of 3
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Re: Black ink not working.

@Bubbles61

 

Welcome to HP support community.

 

Provide the printer model number and the product number?

Did you make a copy and check if that prints fine?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

Reply
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