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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Fix Windows 10 Update Issues

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Message 1 of 2
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Re: Bypass Setup Cartridges

My printer is an HP Envoy Photo 7855.  There were no setup cartridges in the box.

Now what? Best Buy will not let me return it because I purchased on 10/29/19.

just started setup yesterday.

1 REPLY 1
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HP Support Agent
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Message 2 of 2
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HP Recommended

Re: Bypass Setup Cartridges

@CarmaK,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the setup cartridges are missing in the box and you are unable to set up the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will ship you a set of setup cartridges for your printer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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