cancel
Showing results for 
Search instead for 
Did you mean: 
flyboysam
New member
1 0 0 0
Message 1 of 2
53
Flag Post
HP Recommended

Re: Can't Print Black Ink

  ENVY 7640 The Black Cartridge was about 1/2 full and it stoped printing,  I installed a new cartridge and it will not print black.  I can print color.

1 REPLY 1
HP Support Agent
HP Support Agent
19,603 19,591 1,293 1,958
Message 2 of 2
23
Flag Post
HP Recommended

Re: Can't Print Black Ink

@flyboysam,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues printing black.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

  • Are you able to make a copy in black?
  • What is the operating system you are using?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-envy-7640-e-all-in-one-printer-series/6617267/document/c0435...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation