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Re: HP 6830 prints color fine but copies in red

mMy printer is H P ENVY 5540.

a NOT PRINTING IN COLOUR AND ALL PHOTOCOPIES ARE PRINTED IN RED, PRINTS WELL IN BLACK NORMALLY. What can I do ?

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Re: HP 6830 prints color fine but copies in red

@B543211, Welcome to HP Support Community!

 

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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