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Wols58159
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Re: HP Envy 5010

I have constant problems with this printer. I've spent days and money trying to get it to work. A USB cable connection would be preferable, but I'm going round in circles with printer doctor, advice etc and getting nowhere. Has anyone got a simple instruction on how to use the HP ENVY 5010, hopefully with a simple USB connection to a Windows 10 fully updated laptop? Many thanks.

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Message 2 of 2
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Re: HP Envy 5010

Hi @Wols58159

Welcome to the HP Support Community. I'd be happy to assist you. Let us follow these steps to install the printer on your Win 10 PC:

 

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Note: Connect the USB cable when prompted by the software.

 

For more info on setting up a printer on a Win PC using a SUB cable, kindly refer to this document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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