01-28-2020 12:31 PM
I have constant problems with this printer. I've spent days and money trying to get it to work. A USB cable connection would be preferable, but I'm going round in circles with printer doctor, advice etc and getting nowhere. Has anyone got a simple instruction on how to use the HP ENVY 5010, hopefully with a simple USB connection to a Windows 10 fully updated laptop? Many thanks.
01-31-2020 08:35 AM
Welcome to the HP Support Community. I'd be happy to assist you. Let us follow these steps to install the printer on your Win 10 PC:
Click here to download the HP Full-featured driver.
Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.
Note: Connect the USB cable when prompted by the software.
For more info on setting up a printer on a Win PC using a SUB cable, kindly refer to this document.
Hope this helps! Keep me posted.
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