cancel
Showing results for 
Search instead for 
Did you mean: 
MissAllieX
New member
1 0 0 0
Message 1 of 2
65
Flag Post
HP Recommended

Re: HP Officejet Pro 6830 administrator lock

I'm having the same issue, and have performed all the mentioned solutions but my printer still says locked by administrator... I want to completely restore it to factory settings

1 REPLY 1
HP Support Agent
HP Support Agent
5,904 5,896 373 448
Message 2 of 2
52
Flag Post
HP Recommended

Re: HP Officejet Pro 6830 administrator lock

@MissAllieX

 

Welcome to the HP Support Community!

 

Resetting the printer to factory defaults may resolve this issue.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Let me know how this goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation