• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Add me to the list of bewildered users who can't find that red "X" anywhere. On several occasions already, I've wanted to cancel a print job and have poked around the printer's touch screen looking in vain for a way to do that. Just now, I thought I was sending a single-page print job to the printer, actually canceled the print job at the PC when I saw that it was creating a job of over a dozen pages, and I still got eight pages printed to the printer -- and I could do nothing about it.

Where, oh where, is this red "X"?

1 REPLY 1
HP Recommended

Hi vulogiccl,

 

Thank you for contacting HP Forum.

 

May I know what HP Printer you are using?

 

Please refer to link below of some solution:

 

https://h30434.www3.hp.com/t5/Inkjet-Printing/cancel-print-job-on-HP-Officejet-Pro-8610/td-p/4042742

 

1.JPG

 

2.JPG

 

 

 

Although I am a HP employee, I'm speaking for myself and not on behalf of HP.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Although I am a HP employee, I'm speaking for myself and not on behalf of HP.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.