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Re: Inkjet refills not working on HP OfficeJet Pro 8710

We have installed our hpinstantink cartridges in our HP OfficeJet Pro 8710 printer and are getting a "Cartridge Problem" error message.  We have taken the new cartridges out and reinstalled them many, many times.  We have also done a hard close (turned off printer, unplugged printer, plugged printer back in) with no success.


Please advise.  Thank you very much for your assistance.

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