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whatever8o76589 Student
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Re: My HP ENVY won’t connect to my wireless network

HP Envoy 5055 cannot connect to wireless.  it can find network, but will not accpet the password.  So I cannot print b/c not connected to your Instant Ink program.  I am paying monthly fee but not getting any service.  I will take this back to Best Buy and demand my money back.  

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Re: My HP ENVY won’t connect to my wireless network

Hi! @whatever8o76589,

 

Are you connecting the printer to the wireless network or you are printing to the printer directly?

 

Please share the printer model name to assist you better.

 

If you are connecting to the printer directly the default password is- 12345678

 

Try the steps recommended below to connect to your printer to the correct wireless network.

 

Connect the printer to your network with the Wireless Setup Wizard.

  1. Turn on the printer if it is not already on.

  2. On the printer control panel, touch the Wireless icon .

    The Wireless screen displays.

  3. Touch the Settings icon .

  4. Touch Wireless Setup Wizard, then follow the instructions on the control panel to connect the printer to your wireless network.

Lastly, if nothing works try restoring the printer network settings to default and connect the printer back to the network using the wireless setup wizard.

 

On the printer control panel select setup.

Next click network setup.

Scroll down and select restore network default settings from the list.

 

Refer this article to know more information about wireless printer setup. Click Here

 

Also, refer this article to know more information about connecting the printer to the network using the WPS mode. Click Here

 

Hope this answers your query!

Have a wonderful day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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