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Honor Student
Posts: 2
Member Since: ‎10-25-2015
Message 1 of 2 (123 Views)

Re: Officejet 6700 constantly "checking device."

Where can I get the "update firmware" instructions?

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Teacher
Posts: 118
Member Since: ‎08-12-2013
Message 2 of 2 (97 Views)

Re: Officejet 6700 constantly "checking device."

Hi peacewalker.

 

Thank you for contacting HP forum

 

At first you will need your printer to connect via WIFI or ETHERNET.

 

Update directly from the printer

 

Many HP printers released in 2010 and later support Web Services, cloud based printing services that include ePrint, printer apps, firmware updates, and content that you can print directly from the control panel. These printers can use a direct Internet connection to find and install updates.
 NOTE:
Supported printers must connect to a wireless or wired network with an active Internet connection to install updates. If the printer connects to the computer with a USB cable, this update method is not available. Continue to the method to download firmware from the HP website.
  1. Navigate to the printer update feature. Menu names and icons vary by printer.
    • Printers with an ePrint button or icon: Touch or press the HP ePrint icon or button ( or ), touch or press Settings or Setup if necessary, then touch or press Product Update or Check Product Updates.
    • Printers with text-based menus: Select the Setup, Service, or Settings menu, select Preferences, Printer Maintenance, or Tools if necessary, then select Web Services, Printer Update, or LaserJet Update.
  2. If you are prompted to sign up or accept terms of service, follow any on-screen instructions to enable Web Services and setup automatic updates. This procedure sets up the printer's Internet connection so it can receive updates.
  3. If the printer does not automatically start the update process, select Check for Updates or a similar menu to start the update.

 

Hope this help.

Smiley Happy

I am an HP employee.

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