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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Windows 11 Support Center.
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Hi,

 

I have literally the exact same issue and have taken the exact same steps to correct it. Please let me know what I am supposed to do to get this fixed. It's not printing a drop of blank ink despite a brand new cartridge. 

 

Chris

1 REPLY 1
HP Recommended

@ceedubbadubba

Welcome to the HP Community

 

Could you please help me with the exact model name or the product number of the printer?

Are you facing the same issue while making a copy? (If available)

 

Keep me posted.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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