Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Re: Printer won't print yellow

so i have the same problem but in a HP Deskjet GT 5820 but the copier does NOT print out yellow

HP Support Agent
HP Support Agent
18,503 18,411 1,057 1,157
Message 2 of 2
Flag Post
HP Recommended

Re: Printer won't print yellow



Welcome to HP support community.


Check the ink delivery system

  1. Make sure the transportation ink valve is in the unlocked position.


    Printing with a locked transportation ink valve can damage the printheads.

    Unlocking the transportation ink valve

  2. Make sure the printer is turned on.

  3. Inspect the position of the blue printhead latch.

    1. Open the exterior door.

    2. Open the printhead access door.

      Opening the printhead access door

    3. Wait until the carriage is idle and silent before you continue.

    4. Visually inspect the printhead latch position.

      • If the printhead latch is closed, continue to the next step.

      • If the printhead latch is open, skip to Replace the printheads.


      Do not touch the blue printhead latch! Touching the latch might open the carriage and cause damage to the ink system.


      Don't touch the blue latch

  4. Reach inside the printer through the printhead access door, and then manually move the carriage to the right.

    Moving the carriage to the right

  5. Visually inspect the ink delivery tubes.

    • If the tubes are white or ink stained, the printer is not properly primed or out of ink, skip to Replace the printheads.

      Example of a printer not properly primed

      Example of a printer out of ink with ink stained tubes

    • If the tubes are completely filled with dark ink, the printer is properly primed and filled with ink, continue to the next step.

      Example of a printer properly primed with dark ink

You can refer this HP document for more assistance:- Click here


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others


I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation