11-09-2019 06:46 AM
I just bought a new OfficeJet Pro 8035 and it does the same thing on Quicken, the darn thing will not print a single check! This is is preposterous! Does anyone have a fix? If I send this back, what commensurate printer should I buy that will work?
11-11-2019 06:18 AM
It is aggravating. I'm still taping a single check to a sheet of paper and printing. I will never buy another HP, especially since I called them and asked them what printer would match what I had before. Technology is supposed to move forward not backwards.
11-13-2019 08:32 PM
I spent 2 hours on the phone with HP support, re-installing all the software and trying all different alternatives to correct this problem...finally the tech blamed it on Quicken?
I spent another 2.5 hours with Quicken...re-installing the whole program...different drivers. He blamed it on HP?
So now my goose is cooked so if I cannot hear from HP in the next several days, i will send it back as I bought through Amazon (thank god). I have spent about 12 hours in vain if I add up all the time removing the old printer software and doing the new software. I hope that HP reads this and rescues me or this is my last HP.
11-14-2019 08:13 AM
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11-15-2019 07:27 AM
I spent a whole day trying and calling HP and Intuit. I was definitely a wasted day. HP didn't care, this will definitely be the last HP product we purchase. Last fall needed a new printer for a second location for work and went with Epson! We all love it