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kingboat
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Re: Printing single check from Quickbooks

I just bought a new OfficeJet Pro 8035 and it does the same thing on Quicken, the darn thing will not print a single check!  This is is preposterous!  Does anyone have a fix?  If I send this back, what commensurate printer should I buy that will work?

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JeniferC
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Re: Printing single check from Quickbooks

It is aggravating.  I'm still taping a single check to a  sheet of paper and printing.  I will never buy another HP, especially since I called them and asked them what printer would match what I had before.  Technology is supposed to  move forward not backwards.

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kingboat
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Re: Printing single check from Quickbooks

What version of Windows are you using...10

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kingboat
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Re: Printing single check from Quickbooks

What Version of Windows are you using?

JeniferC
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Re: Printing single check from Quickbooks

Windows 10, same version I was using with the older printer and printing single checks

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kingboat
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Re: Printing single check from Quickbooks

I am using Windows 7 so this problem seems to go across the whole spectrum of operating systems

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kingboat
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Re: Printing single check from Quickbooks

I spent 2 hours on the phone with HP support, re-installing all the software and trying all different alternatives to correct this problem...finally the tech blamed it on Quicken?

I spent another 2.5 hours with Quicken...re-installing the whole program...different drivers.  He blamed it on HP?

So now my goose is cooked so if I cannot hear from HP in the next several days, i will send it back as I bought through Amazon (thank god).  I have spent about 12 hours in vain if I add up all the time removing the old printer software and doing the new software.  I hope that HP reads this and rescues me or this is my last HP.

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Re: Printing single check from Quickbooks

@kingboat

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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JeniferC
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Re: Printing single check from Quickbooks

I spent a whole day trying and calling HP and Intuit.  I was definitely a wasted day.  HP didn't care, this will definitely be the last HP product we purchase.  Last fall needed a new printer for a second location for work and went with Epson!  We all love it

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Message 10 of 10
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Re: Printing single check from Quickbooks

@kingboat

 

We have not heard back from you.  If you still need assistance please let us know. 

 

Cheers

I work on behalf of HP
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