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Re: Set up Cartridges

I have the same issue with my hp2622. There was a black but no color cartridge in the box. How do I reset it to bybass the setup cartridges? 

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Re: Set up Cartridges

@


I am an HP Employee

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Re: Set up Cartridges

@S555

 

Welcome to the HP Support Community.

 

Try these steps:

  1. Open the ink cartridge access door.
  2. Press and hold the Wireless button for 3 seconds.
  3. Close the access door. A Load Paper message displays on the control panel, and the printer begins initializing.
  4. If initialization does not begin, repeat steps a through c until initialization begins.
  5. Follow the prompts on the control panel to complete initialization.

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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Re: Set up Cartridges

No this does not work. It still does not recognize the hp color print cartridge that is not a setup cartridge. 

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Re: Set up Cartridges

I recommend you to contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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Re: Set up Cartridges

Hi, I'm new here but I had exactly the same problem, thanks for your remody,

all sorted now! 👍

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Re: Set up Cartridges

Even if I can't spell remedy! 🙄

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