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Re: hp printer software or print driver to setup your printer to print

Hello,

 

I have an HP Office Jet Pro 6978. it is on my network. All of my other devices can print to the printer except for my HP Laptop Model 6P009BJ4. The laptop recognizes the network printer however it says "No drivers available".  I have updated Windows 10. Redone the process to network the printer and still the only device that will not connect is the HP Laptop Model 6P009BJ4.  You help is greatly appreciated.

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