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- Recently bought Brand New Deskjet 2677 Only prints a quarter...
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03-09-2019 10:12 AM
My recently bought Deskjet 2677 printer is not printing the whole page.
I printed a batch of documents and few of the pages only have a quarter or half printed on. Then I repeated printing the pages in a different file format thinking that the files may just be corrupted. Still, I got the pages with the same results.
Is there a quick solution for this without re-installing ?
Solved! Go to Solution.
Accepted Solutions
03-11-2019 11:12 AM
Welcome to the HP Support Community!
Let us try making a standalone copy to check the hardware functionality of the printer, if copies work fine, it could be a driver issue. Reinstalling the drivers and using Airprint drivers may fix it, let us try these steps :
Step 1: Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
Step 2: Click the printer name, click the minus sign to delete the printer, click the plus sign, click Add Printer or Scanner, click the printer name and then continue to the next step.
Step 3: Click the Use or Print Using menu, and then select AirPrint or Secure Airprint to complete the setup.
Step 4: Try to print
Let me know how this goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
03-11-2019 11:12 AM
Welcome to the HP Support Community!
Let us try making a standalone copy to check the hardware functionality of the printer, if copies work fine, it could be a driver issue. Reinstalling the drivers and using Airprint drivers may fix it, let us try these steps :
Step 1: Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
Step 2: Click the printer name, click the minus sign to delete the printer, click the plus sign, click Add Printer or Scanner, click the printer name and then continue to the next step.
Step 3: Click the Use or Print Using menu, and then select AirPrint or Secure Airprint to complete the setup.
Step 4: Try to print
Let me know how this goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
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