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alxby
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Message 1 of 2
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Solved!

Recurrent “printer is offline” notifications

Example: deskjet 3775
iOS

I recently purchased a deskjet 3775 and intend to use it wirelessly with my ipad pro. I also downloaded the HP smart app that I used to set it up.

 

I now notice that when I am not using the device and shut off - not connected to the internet, I keep getting notifications that the printer is offline.

 

How can I remove that notification?

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HP Support Agent
HP Support Agent
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Message 2 of 2
32
Flag Post
HP Recommended

Solved!

Recurrent “printer is offline” notifications

@alxby, Welcome to HP Support Community!

 

The notifications can be disabled on your iPad, follow the steps below-

  • Go to Settings
  • Select the HP Smart App
  • Go to Allow Notifications option, use the toggle switch to disable the notifications.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

 

TEJ1602
I am an HP Employee

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