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Region reset for printer 3050 All in one J610 series

HP Recommended
HP Deskjet 3050 All in One J610 Series
Microsoft Windows 10 (64-bit)

Printer Name: Hp deskjet 3050 All in one J610 series

Serial No: [Private information removed]

Cartridges No: 802 

802 TriColor Ink ID: E04A5F650E6831AF

802 Black ink ID: 005623E514285089

Error Message: Cartridge incompatible.

I take my printer to India from Saudi Arabia & replace new compatible cartridge( No: 802) which i bought from India message coming incompatible cartridge. please advise this cartridge is compatible or i need to do any region reset.

 

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HP Support Agent
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@tony1235

 

Welcome to the HP Support Community.

 

Yes, we'll have to do a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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Dear Sir,

Thank you for your response.

I completed all the condition which you suggest on your reply.

Please find attached details for new region reset code.

Thank you

 

HP Device 3050 Info.jpeg

 

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HP Support Agent
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@tony1235

 

Thank you for the information. However, you are not supposed to post the printer details on a public post for security reasons and hence the image has been blocked by the moderators. I have sent you a private message, kindly reply to the same.

Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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