cancel
Showing results for 
Search instead for 
Did you mean: 
Deepharsh_jaisw
New member
1 0 0 0
Message 1 of 2
61
Flag Post
HP Recommended

Region reset

[edit]
Microsoft Windows 8.1 (64-bit)

Hello there I want to region reset my inkjet printer envy 5014. How can I get the code. TIA.

1 REPLY 1
HP Support Agent
HP Support Agent
6,485 6,478 426 526
Message 2 of 2
33
Flag Post
HP Recommended

Region reset

Hi @Deepharsh_jaisw

Welcome to the HP Support Community. I'd be happy to assist you.

 

Are the printer and the ink cartridges bought in different regions?

What is the error that you get on the printer?

 

HP customizes some printers and ink cartridges to meet local customer needs. If you take your printer from one country/region to another country/region, you might not find ink cartridges with the same number on the label as your original ink cartridges. If you install an ink cartridge with a different number on the label, you might see one of the following error messages:

  • Incompatible Cartridges

  • Cartridge Not Intended for this Printer

  • Incorrect Cartridges

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation