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HP Recommended
Officejet Pro 7740
macOS 10.12 Sierra

I have two older printers within the "my printers" roster which I need to remove.   I see options to Add Printers, not remove them.   How should I proceed?  The print spooler and the Printer & Scanners module within System Preferences each show only my current printer Officejet Pro 7740 which is fine.  My difficulty is removing older printers from the "my printers" roster within HP Connected.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@Aguilarojo

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

As I understand you need assistance in removing offline printers from "my printers" roster,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you check for any other HP Forum posts to help resolve your concern?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.

Keep me posted for further assistance 😉

Riddle_Decipher
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

 

@Aguilarojo

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

As I understand you need assistance in removing offline printers from "my printers" roster,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you check for any other HP Forum posts to help resolve your concern?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.

Keep me posted for further assistance 😉

Riddle_Decipher
I am an HP Employee

HP Recommended

Thanks!  Your recommendation worked!

HP Recommended

 

@Aguilarojo

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad you found the solution you were looking for. 

 

Thanks for taking the time to let the community know about the solution

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee

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