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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Removing offline printers from "my printers" roster.
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05-23-2017 09:15 PM
I have two older printers within the "my printers" roster which I need to remove. I see options to Add Printers, not remove them. How should I proceed? The print spooler and the Printer & Scanners module within System Preferences each show only my current printer Officejet Pro 7740 which is fine. My difficulty is removing older printers from the "my printers" roster within HP Connected.
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Accepted Solutions
05-24-2017 06:52 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand you need assistance in removing offline printers from "my printers" roster,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Did you check for any other HP Forum posts to help resolve your concern?
If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.
Keep me posted for further assistance 😉
Riddle_Decipher
I am an HP Employee
05-24-2017 06:52 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand you need assistance in removing offline printers from "my printers" roster,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Did you check for any other HP Forum posts to help resolve your concern?
If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.
Keep me posted for further assistance 😉
Riddle_Decipher
I am an HP Employee
05-25-2017 01:20 PM
Thank you for the update,
I appreciate your time and efforts,
I'm glad you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
Take care now and do have a fabulous week ahead. 🙂
Riddle_Decipher
I am an HP Employee
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