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Replace or not?

Microsoft Windows 10 (64-bit)

HP printer D1660, manufactured in 2007, placed in storage in 2007, ink cartridges were removed. I bought it to use as a portable printer back when I was traveling a lot but we stopped traveling as much and we found we didn't really need a printer when we were camping.  I took it out of storage to replace my Photosmart printer which quit working. 

Should I buy a new printer since this one is very old (12 yr) ?  The drivers have been updated, but it keeps giving me an error code even though I put unused ink cartridges into the bins. I hate to waste the money to buy brand new ink cartridges if I'm going to buy a new printer. 

(My other printer (HP Photosmart Plus) stopped working after I tried to "save" money by using a non HP ink. Even when I removed the non HP ink and installed new HP ink, it would not work and kept giving me an error code for the ink. I cleaned it with alcohol but to no avail. Now it sits on the junk pile waiting to be recycled. )

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Message 2 of 2
Flag Post
HP Recommended


Replace or not?



Welcome to HP support community.


Clean the electrical contacts

  1. Turn the printer on.

  2. Open the door to access the ink cartridges.

  3. Wait until the carriage stops moving before you continue.

  4. Remove the ink cartridge indicated in the error message from its slot, holding it by its side.


    Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

  5. Remove any protective tape that still might be on the contacts.


    Do not touch or try to remove the copper electrical strip.

    Remove the plastic tape and do not touch the contacts or ink nozzles

  6. Lightly dampen a lint-free cloth with distilled water, and then clean only the copper-colored contacts on the ink cartridge.

    Cleaning the copper-colored contacts on the ink cartridge

  7. Lightly dampen a lint-free cloth with distilled water, and then clean the electrical contacts in the carriage, located inside the printer.

    The carriage contacts

  8. Wait 10 minutes for the contacts to dry.

  9. Reinsert the ink cartridge.

    • Insert the black ink cartridge into the right slot.

    • Insert the tri-color ink cartridge into the left slot.

  10. Repeat these steps for the other ink cartridge, if necessary.

  11. Close the ink cartridge access door.

  12. If the error persists, repeat the previous steps to clean the ink cartridge and carriage contacts a second time.

  13. Check for the error message.

You can refer this HP document for more assistance:- Click here


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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