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Message 1 of 2
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HP Recommended

Replace printhead or Printer?

OfficeJet Pro 8620
macOS 10.15 Catalina


HP Support Agent
HP Support Agent
9,591 9,584 611 742
Message 2 of 2
Flag Post
HP Recommended

Replace printhead or Printer?

Hi @RBBeasley

Welcome to the HP Support Community. To assist you better, I would like to know the following:

  • What is the issue with the printer?
  • Do you get any error messages related to the printhead?
  • For now, kindly perform the steps mentioned in this document to resolve any issues related to the printhead.

Keep me posted for further assistance.



I am an HP Employee

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